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Cookies

Use of Cookies on the Company’s Websites

Internet Log File Information

When you visit our websites we collect standard internet log information. We do this to find out things such as the number of visitors to various parts of our site. Information we gather in our standard internet log information does not identify anyone and is only used to statistical purposes including the establishment of visitor numbers, most popular pages and features, and most popular browser types.

Cookie Law 

Where a cookie can identify an individual via their device, even if identification can only be made via combining the data in question with other data, it will fall within the definition of data laws.

Use of Cookies

Cookies are small text files that are placed on your computer by websites when you visit. They are widely used in order to make websites work, or work more efficiently, as well as provide information to the owners of the site. Several of the cookies we use are essential for parts of the site to operate, in particular our booking systems. You may delete and block all cookies from our sites, but parts of the site will not function correctly.

All our first party cookies have a life that spans only the length of your session with our website, sometimes shorter, in particular if you are using one of our booking engines. The one exception is the cookie named "CookieSettings" which has a life span of 365 days and necessary to store your cookie settings for this site. The cookies used on this website have been categorised using best practice. A list of all the cookies used on this website by category is set out in the table below.

Strictly Necessary

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Strictly necessary cookies are always enabled.

Functional

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Performance

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. They are only used to improve how a website works.

Targeting

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Additional Cookie Categories

  • First-Party Cookies - These cookies are placed directly by a website.  Most, if not all, of your strictly necessary and functionality cookies will likely be first-party cookies.
  • Third-Party Cookies - When you visit a site you may notice some cookies that aren't related to that site. If you go on to a web page that contains embedded content, for example from Google Maps, you may be sent cookies from these websites. The original site does not control the setting of these cookies, so it is suggested you check the third-party websites for more information about their cookies and how to manage them.
  • Persistent Cookies - Persistent cookies are those which remain active on the user’s computer or device for a predetermined period of time and are activated when that user visits a website.
  • Session Cookies - Session cookies are temporary and only remain on a user’s computer or device from the point at which they visit your website until the web browser is closed, at which point they are removed.

Cookies used on this website as at February 2020 could include:

Name Type Use
ASPSESSIONID First Party, Strictly Necessary, Session Allows the server to maintain a link with the user.
CookieSettings First Party, Strictly Necessary, Persistent This cookie stores your browser settings for this website.
LogID
SWZKG
BookingManagementLookup
Fitting Postcode
Lookup
TSV3BatchID
WiperBladesBatchID
First Party, Strictly Necessary, Session These cookies are used throughout our site and are essential to use our booking systems, Centre locator and other features.
BookingEngine First Party, Strictly Necessary, Session Adds extra information when booking on the website.
BookingEngineNextStep First Party, Strictly Necessary, Session Adds extra information when booking on the website and being transferred out to payment providers for payment so the user is returned to the correct point in the process
BrowserOutOfDate First Party, Strictly Necessary, Session If a user's browser is out of date, and they continue to use the site, we set this to stop displaying the "out of date" message.
PPCID First Party, Performance, Session Used to track users when coming from via a nominated link.
euconsent_site Third Party, Targetting, Persistent Conversant tracking cookie. Determines whether the user granted consent.
euconsent_lvl Third Party, Targetting, Persistent Conversant tracking cookie. Stores consent for each locally-defined vendor. That is, vendors that are not part of the IAB Transparency and Consent Framework.
euconsent_lvl_version Third Party, Targetting, Persistent Conversant tracking cookie. Used to determine whether to display the tool. Tracks the version of your configuration last displayed to the user.
euconsent Third Party, Targetting, Persistent Conversant tracking cookie. Stores consent for vendors that participate in the IAB Transparency and Consent Framework. Only written if the browser blocks third-party cookies.
dtm_token Third Party, Targetting, Persistent Conversant tracking cookie. Manages cookie level profile, freq. cap, retargeting.
Ads/ga-audience
_gcl_au
Third Party, Targetting, Session Used by Google Adwords to re-engage customer that are likely to convert based on the visitor’s online behaviour across websites. https://www.cookiebot.com/en/cookie-declaration/
Ads/user-lists/# Third Party, Targetting, Session Used by Google when a user visits a page on a website containing a remarketing tag. Google puts a cookie on the user’s device and adds the cookie to a ‘user list’. This is simply a collection of visitor cookies generated by one (or more) remarketing tags. https://www.relate.org.uk/cookies
Fr Third Party, Targetting, Persistent Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. https://www.cookiebot.com/en/cookie-declaration/
IDE Third Party, Targetting, Persistent Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. https://www.cookiebot.com/en/cookie-declaration/
Test_cookie Third Party, Targetting, Persistent Used by Google DoubleClick to check if the user's browser supports cookies.
Tr
_fbp
Third Party, Targetting, Persistent The Facebook pixel tracker is used for tracking conversions from Facebook ads.
IR_gbd Third Party, Targetting, Persistent Used to track traffic and sales from affiliate users.
BRSWR Third Party, Targetting, Persistent From a partner's site, when a user clicks on an ad/banner, the user is then directed to the Impact tracking server which drops this cookie. This cookie stores a unique UUID key so that next time when the user hits the tracking servers, it gives the identity info of the same user.
IRLD Third Party, Targetting, Persistent Affiliate tracking cookie. The last click cookie which is used to eliminate the duplicate clicks during checkout/conversion.
IR_PI Third Party, Targetting, Persistent Affiliate tracking cookie helps to count visitors from websites participating in Impact Radius affiliate marketplace. https://www.belightsoft.com/privacy-policy/cookie-policy
IR_(Campaign_ID) Third Party, Targetting, Persistent Affiliate tracking cookie. This is a current session cookie, The activity is updated everytime the page loads. This is as part of UTT API implementation for tracking web events. Value : last_activity_timestamp|source id|session_id
EPERSIST Third Party, Targetting, Persistent Affiliate tracking cookie. This is a session cookie generated by the load balancer, we have tracking servers in Amazon EC2. The cookie may vary depending on the type of data center (Impact's Data centers) F5
IRBCN Third Party, Targetting, Persistent Affiliate tracking cookie. This cookie is used to control action tracker test flow. Testing the integration works
DotomiSync Third Party, Targetting, Persistent Conversant tracking cookie. Limits RTB sync frequency
DotomiUser Third Party, Targetting, Persistent Conversant tracking cookie. Manages cookie level profile, freq. cap, retargeting
DotomiStatus Third Party, Targetting, Persistent Conversant tracking cookie. Used to honour device-level opt-out preferences.
DotomiSession_NNNN Third Party, Targetting, Persistent Conversant tracking cookie. Support for session IDs
DotomiTest Third Party, Targetting, Persistent Conversant tracking cookie. Used to check the browser’s ability to accept third party cookies
DotomiTestSession Third Party, Targetting, Persistent Conversant tracking cookie. Used to ensure only one DotomiTest cookie is set per session to check browser’s ability to accept cookies.
dtm_consent Third Party, Targetting, Persistent Conversant tracking cookie. GDPR/ePrivacy consent grant solicited from user
_ga
_gid
_gat_UA-XXXXXXX-X
Third Party, Targetting, Persistent Google Analytics uses cookies to define user sessions, as well as to provide a number of key features in the Google Analytics reports. Google Analytics sets or updates cookies only to collect data required for the reports.
MUID Third Party, Targetting, Persistent Microsoft Bing tracking cookie. Used for tracking conversions from Bing ads.
_uetsid Third Party, Targetting, Persistent This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. Used to track visits to the website and tailor advertising based on the information you look at on the site.
_hjClosedSurveyInvites Third Party, Targetting, Persistent Hotjar tracking cookie. It is used to ensure that the same invite does not reappear if it has already been shown.
_hjDonePolls Third Party, Targetting, Persistent Hotjar tracking cookie. It is used to ensure that the same survey does not reappear if it has already been filled in.
_hjMinimizedPolls Third Party, Targetting, Persistent Hotjar tracking cookie. It is used to ensure that an on-site survey widget stays minimized when the user navigates through the site.
_hjShownFeedbackMessage Third Party, Targetting, Persistent Hotjar tracking cookie. This is set when a user minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if the user navigates to another page where it is set to show.
_hjSessionTooLarge Third Party, Targetting, Session Hotjar tracking cookie. Causes Hotjar to stop collecting data if a session becomes too large.
_hjSessionRejected Third Party, Targetting, Session Hotjar tracking cookie. This cookie is only applied in extremely rare situations to prevent severe performance issues.
_hjSessionResumed Third Party, Targetting, Session Hotjar tracking cookie. Set when a session/recording is reconnected to Hotjar servers after a break in connection.
_hjid Third Party, Targetting, Persistent Hotjar tracking cookie. Used to ensure subsequent visits by the same user are attributed to the same user ID
_hjTLDTest Third Party, Targetting, Session Hotjar tracking cookie. Used to determine the most generic cookie path to be used, instead of the page hostname.
_hjUserAttributesHash Third Party, Targetting, Session Hotjar tracking cookie. User Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated.
_hjCachedUserAttributes Third Party, Targetting, Session Hotjar tracking cookie. Stores User Attributes which are sent through the Hotjar Identify API. Collected attributes will only be saved to Hotjar servers if the user interacts with a Hotjar Feedback tool.
_hjLocalStorageTest Third Party, Targetting, Session Hotjar tracking cookie. Used to check if the Hotjar Tracking Script can use local storage.
_hjIncludedInPageviewSample Third Party, Targetting, Persistent Hotjar tracking cookie. Set to let Hotjar know whether that user is included in the data sampling defined by the site's pageview limit.
_hjIncludedInSessionSample Third Party, Targetting, Persistent Hotjar tracking cookie. Set to let Hotjar know whether that user is included in the data sampling defined by the site's daily session limit.
_hjAbsoluteSessionInProgress Third Party, Targetting, Persistent Hotjar tracking cookie. Used to detect the first pageview session of a user.
_hjFirstSeen Third Party, Targetting, Session Hotjar tracking cookie. This is set to identify a new user's first session.
_hjViewportId Third Party, Targetting, Session Hotjar tracking cookie. This stores information about the user viewport such as size and dimensions.
_hjRecordingEnabled Third Party, Targetting, Session Hotjar tracking cookie. This is added when a Recording starts and is read when the recording module is initialized to see if the user is already in a recording in a particular session.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org.

It is the visitors responsibility to review any third party Cookie related Terms and Conditions.

Requests for additional information on our privacy and data protection policies can be made to:

Customer Care
Kwik-Fit (GB) Limited
ETEL House
Avenue One
Letchworth Garden City
Herts
SG6 2HU



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