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Use of Cookies on the Company’s Websites

Internet Log File Information

When you visit our websites we collect standard internet log information. We do this to find out things such as the number of visitors to various parts of our site. Information we gather in our standard internet log information does not identify anyone and is only used to statistical purposes including the establishment of visitor numbers, most popular pages and features, and most popular browser types.

Cookie Law 

Where a cookie can identify an individual via their device, even if identification can only be made via combining the data in question with other data, it will fall within the definition of data laws.

Use of Cookies

Cookies are small text files that are placed on your computer by websites when you visit. They are widely used in order to make websites work, or work more efficiently, as well as provide information to the owners of the site.Several of the cookies we use are essential for parts of the site to operate, in particular our booking systems. You may delete and block all cookies from our sites, but parts of the site will not function correctly.

All our cookies have a life that spans only the length of your session with our website, sometimes shorter, in particular if you are using one of our booking engines. The one exception is the cookie named “YourCookieSettings” which has a life span of 365 days and necessary to store your cookie settings for this site.The cookies used on this website have been categorised using best practice. A list of all the cookies used on this website by category is set out in the table below.

Strictly Necessary

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Strictly necessary cookies are always enabled.


These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.


Persistent cookies are those which remain active on the user’s computer or device for a predetermined period of time and are activated when that user visits a website.


These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. They are only used to improve how a website works.

Session Cookies

Session cookies are temporary and only remain on a user’s computer or device from the point at which they visit your website until the web browser is closed, at which point they are removed.


These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Additional Cookie Categories

  • First-Party Cookies - These cookies are placed directly by a website.  Most, if not all, of your strictly necessary and functionality cookies will likely be first-party cookies.
  • Third-Party - When you visit a site you may notice some cookies that aren't related to that site. If you go on to a web page that contains embedded content, for example from Google Maps, you may be sent cookies from these websites. The original site does not control the setting of these cookies, so it is suggested you check the third-party websites for more information about their cookies and how to manage them.
  • Flash Cookies - Adobe Flash Player used for videos uses Flash cookies (also known as Local Shared Objects) to help improve your experience as a user. Flash cookies are stored on your device in much the same way as usual cookies, but they're managed differently by your browser.If you wish to disable or delete a Flash cookie, see Adobe Flashplayer Security Settings (opens in a new window). Please note that if you disable Flash cookies for a site you will be unable to access certain types of content on the site, such as videos.

Cookies used on this website as at July 2018 could include:

Name Type Use
ASPSESSIONID Strictly Necessary Allows the server to maintain a link with the user.
CookieSettings Strictly Necessary This cookie stores your browser settings for this website.
Strictly Necessary These cookies are used throughout our site and are essential to use our booking systems, Centre locator and other features.
BookingEngine Strictly Necessary adds extra information when booking on the website
BookingEngineNextStep Strictly Necessary adds extra information when booking on the website and being transferred out to sagepay/paypal for payment so the user is returned to the correct point in the process
BrowserOutOfDate Strictly Necessary If a user's browser is out of date, and they continue to use the site, we set this to stop displaying the "out of date" message
MyAccount Strictly Necessary Used in MyAccount to store logged in user information
PPCID Performance Used to track users when coming via the welcome.asp page
InteractAPI Performance Helps enhance customer experience by delivering relevant and personalized homepage content based on internal pages visited.
euconsent_site Targetting Conversant tracking cookie. Determines whether the user granted consent.
euconsent_lvl Targetting Conversant tracking cookie. Stores consent for each locally-defined vendor. That is, vendors that are not part of the IAB Transparency and Consent Framework.
euconsent_lvl_version Targetting Conversant tracking cookie. Used to determine whether to display the tool. Tracks the version of your configuration last displayed to the user.
euconsent Targetting Conversant tracking cookie. Stores consent for vendors that participate in the IAB Transparency and Consent Framework. Only written if the browser blocks third-party cookies.
dtm_token Targetting Conversant tracking cookie. Manages cookie level profile, freq. cap, retargeting
Ads/ga-audience Third Party Used by Google Adwords to re-engage customer that are likely to convert based on the visitor’s online behaviour across websites. - marketing- session https://www.cookiebot.com/en/cookie-declaration/
Ads/user-lists/# Third Party Used by Google when a user visits a page on a website containing a remarketing tag. Google puts a cookie on the user’s device and adds the cookie to a ‘user list’. This is simply a collection of visitor cookies generated by one (or more) remarketing tags. Marketing-session https://www.relate.org.uk/cookies
Fr Third Party Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Marketing- 3 months https://www.cookiebot.com/en/cookie-declaration/
IDE Third Party Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. marketing- 2 years https://www.cookiebot.com/en/cookie-declaration/
Test_cookie Third Party Used by Google DoubleClick to check if the user's browser supports cookies.
Tr Third Party The Facebook pixel tracker is used for tracking conversions from Facebook ads.
IR_gbd Third Party Used to track traffic and sales from affiliate users
IR_PI Third Party Affiliate tracking cookie helps to count visitors from websites participating in Impact Radius affiliate marketplace. https://www.belightsoft.com/privacy-policy/cookie-policy
Third Party Google Analytics uses cookies to define user sessions, as well as to provide a number of key features in the Google Analytics reports. Google Analytics sets or updates cookies only to collect data required for the reports.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org.

It is the visitors responsibility to review any third party Cookie related Terms and Conditions.

Requests for additional information on our privacy and data protection policies can be made to:

Customer Services
Kwik-Fit (GB) Limited
ETEL House
Avenue One
Letchworth Garden City

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