Why do you wish to contact us today?
Frequently Asked Questions
Before getting in contact, you may find what you are looking for in our FAQs section. Here you will find answers to many of the most common questions that we regularly receive.
Provide feedback on my experience
You can contact us with your feedback by using our customer contact form.
Alternatively, our Customer Care Team are here to help and can be contacted on 0800 75 76 77, selecting option 4. Our current opening times are as follows:
Problems Using Our Website
If you are experiencing any difficulties with the website or with completing your online booking, then you can reach our Website Booking Support Team on 0800 75 76 77, and select option 2.
Our current opening times are as follows:
Make a booking
The simplest way to make a booking is to do so online. You will also benefit from our web-exclusive prices. Enter your vehicle details and tell us what you are looking for below to start your booking.
Please enter your postcode to see availability information from your local Kwik Fit centre.
Book In Centre
Alternatively, for brake replacement, mechanical parts, EV and manufacturer servicing, or anything else not available above to book online, please contact your local centre for assistance.
Change or cancel a booking
If you are looking to reschedule or cancel an appointment you made online, you can edit your booking using our Manage My Booking Section. You will need your booking reference, vehicle number plate and email address used to book the appointment handy in order to use this feature. This information can be found on your booking confirmation email.
Please note that it will not be possible to use the Manage My Booking tool for car mat or Road Hero spare wheel kit orders or if your appointment for any product or service is scheduled to take place in the next 24 hours. Please contact the team on 0800 75 76 77 and select Option 2 if you are not able to use the Manage My Booking function.
In Centre Bookings
If you made your booking with one of our centres please contact the centre to reschedule or cancel your booking.
Question about pricing and/or availability
To get a price for replacement mechanical parts such as brakes, exhausts and suspension components, please contact your local centre who will be able to source available parts from our suppliers and provide a quote.
Tyres, Servicing & MOT
For pricing and availability for Tyres, MOT Tests and Servicing, we recommend using our web booking system.
For Tyres, enter your vehicle registration or tyre size and provide a postcode to see both tyre products available for fitting today as well as those that can be ordered in from our warehouse for fitting within the next week.
For MOT and Servicing, enter your vehicle details and postcode to see pricing for your make and model of vehicle and current availability at centres in your local area.
New or existing mobile fitting appointment
Kwik Fit Mobile – New Bookings
To make a new mobile tyre fitting booking for your car please click the button below and enter your vehicle details. Once you have selected your tyres you will be given the choice of booking into a centre or selecting mobile fitting (subject to local availability).
For caravan tyres please call us on 0800 42 52 62
Kwik Fit Mobile – Existing Bookings & Enquiries
For help with your booking, please contact our Customer Care Team on 0800 75 76 77, selecting option 1. Our current opening times are as follows:
Fleet & company car driver enquiries
Kwik Fit Fleet
For fleet customer enquiries or to provide feedback on a fleet booking, please visit our dedicated fleet contact page.
Kwik Fit Club enquiry
Join Kwik Fit Club
If you are looking to join Kwik Fit Club, our monthly car maintenance and tyre subscription service, you can find out more and get a quote to join by clicking on the link below.
Kwik Fit Club Customer Care
If you’d like to contact us about Kwik Fit Club, are experiencing issues enrolling or have a question about your existing membership, please call us on 0330 678 1565.
Our current opening times are as follows:
Alternatively, you can use our customer contact form and select the option for Kwik Fit Club Query under ‘How Can We Help’.
Careers, recruitment & HR enquiries
If you wish to apply for a role at Kwik Fit or set up notifications for new vacancies, please visit our Careers portal using the link below.
If you’d like to talk to a member of the recruitment team please call 01462 488 855. Our current opening times are as follows:
To request a reference, please complete our customer contact form and select the option for HR Query/Job Application under ‘How Can We Help’.
If you wish to get in touch with our HR team about a matter, please complete our customer contact form and select the option for HR Query/Jo Application under ‘How Can We Help’.
Data protection enquiry
Group Data Protection Department (GDPD)
The GDPD advises on the correct use of personal and commercial information to ensure the company complies with current data laws. This includes advising on correct data processing procedures, the handling and storage of personally identifiable and commercial data such as Subject Access Requests (someone requesting a copy of all information relating to them), Erasure and Data Rectification Requests, Data Processing agreements and Contracts.
Queries can be received direct from members of the public and staff by emailing: Group-Data-Protection@etelimited.co.uk. (This email is continually monitored 08:30-17:00 Mon–Fri). Alternatively, please complete our online contact form.
Outside of these hours, if urgent, Our Customer Care Team are able to make direct contact with the Group Data Protection Officer.
Question about a promotion or offer
Marketing & Promotions
If you have a question or enquiry about a current promotion or giveaway please visit www.kwik-fit.com/offers where you will find further information and full terms and conditions for our current offers.
If you still have unanswered questions and would still like to get in touch, please use our customer contact form.
Press & Media enquiries
Contact our Public Relations Team
For all press and media enquiries including requests for comments, appearances and in-centre filming, please contact us at firstname.lastname@example.org and our team will respond to your enquiry as quickly as possible.
Please note, we will only respond to press and media related enquiries at this address. If you would like to get in touch with us about another matter, please select the most appropriate option from the grid above, or contact us at email@example.com and one of our team will get back to you.
Alternatively, please complete our online contact form.
If you are a Motability customer and wish to get in touch, please call our team on 0330 123 1531. Lines are open 24 hours a day, 7 days a week.
Alternatively, you can use our customer contact form and select the option for Motability Query under ‘How Can We Help’.
Bike & E-Bike repairs in partnership with Fettle
Bike & E-Bike Repairs in partnership with Fettle
Kwik Fit offers bike repairs, servicing and maintenance at selected locations in partnership with Fettle. If you have a question about a new or existing bike repair booking, please contact the Fettle team on 0203 488 1130. Lines are open as follows:
Alternatively, drop the Fettle team an email at firstname.lastname@example.org