Tyres Repaired Or Replaced
TyreCare is a comprehensive tyre insurance policy offered by Kwik-Fit. Our TyreCare policy offers a cost effective way of protecting your tyres against accidental or malicious damage, from as little as £4.99 per tyre.
Tyres insured under the TyreCare policy will be repaired or replaced, fitted (including valve/s) and balanced at no additional cost to you, in the event that they are accidentally or maliciously damaged.
This gives you protection and convenience rolled into one. By having your tyres insured with us, you will be able to take your car into any one of our Kwik-Fit Group tyre centres nationwide should you need to claim under the insurance.
One Affordable Fixed Fee
TyreCare insurance is highly affordable and extremely competitive. Insurance prices are based on the price you pay for the tyre at the point of transaction.
This product is suitable for you if:
- You are over 17 years of age.
- Your car is a private passenger vehicle.
- Your car is a standard road-going car.
This product is not suitable for you if your vehicle is:
- A commercial or agricultural vehicle.
- A driving tuition vehicle.
- A private hire vehicle or taxi that is used for hire or reward.
- A vehicle used for competition or off-road use, motor rally, motor racing, speed or duration tests (or any practice for these events) or track day events, regardless of whether they are timed or untimed.
- Fitted with tyres that already have the benefit of a warranty against accidental and malicious damage. If you’re unsure, please speak to your local Kwik-Fit centre.
About This Document
Please note that this policy summary does not contain the full terms and conditions of the contract of Insurance. Full details are contained within the Insurance Policy document, which can be obtained from the Centre Manager. Please read the Policy document to ensure you understand the cover it provides. The Insurance is designed to offer protection against accidental and malicious damage to your tyre(s). If you wish to see the full terms & conditions before purchase, please ask the Centre Manager.
Your TyreCare Insurance Policy has been arranged by Kwik-Fit (GB) Ltd, ETEL House, Avenue One, Letchworth Garden City, Herts, SG6 2HU.
Your TyreCare Insurance Policy is underwritten by London General Insurance Company Limited (Company no: 01865673), Registered Office: Twenty, Kingston Road, Staines-Upon-Thames, Surrey, TW18 4LG. London General Insurance Company Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority FRN 202689.
Insurance And Cover
Accidental damage means the sudden and unforeseen deflation or other damage of the tyre itself or the valve, caused accidentally which requires the immediate repair or replacement before normal use can be resumed.
Malicious damage is considered to be deflation or damage to the insured tyre or the valve caused intentionally by a third party, which requires a repair or a replacement before normal use can be resumed.
To claim under this section of the Insurance you must report the incident to the Police and provide a crime reference number at the time of making a claim.
Main Limitations & Exclusions
This insurance will not cover:
- Fire and theft.
- Manufacturing defects or faults including a manufacturer’s recall
- Tyres fitted to vehicles that are used during the duration of insurance for:
- professional instruction,
- hire or reward,
- driving school tuition,
- motor racing,
- track days (timed or untimed),
- pace making,
- speed testing or any other competitive or off road event.
- This Insurance is not transferable to another vehicle or owner.
Duration Of Insurance
This Insurance will end on the earlier of:
- 12 months from the date of purchase; or
- When the insured tyre has been repaired three times; or
- When the insured tyre has been replaced.
How To Claim
You can call any Kwik-Fit Group tyre centre or take your vehicle to any one of them. If a Kwik-Fit centre is not in reasonable proximity to your location, please contact Kwik-Fit Customer Services and they will direct you to the nearest suitable centre.
Cooling Off Period
You may cancel this Policy within 14 days of the sales receipt date. If you choose to do this you are entitled to a full refund of the premium paid, provided that no claim has been made.
Your Right To Cancel
If you cancel your Policy outside the 14 day cooling off period and provided that no claim has been made, you will be entitled to a pro rata refund of your premium based on the number of full months of unexpired insurance, subject to a minimum premium of £5, which will be retained by us. Where your refund is calculated to be less than the minimum premium no refund will be due. The minimum premium reflects our cost in setting up and administering your insurance. Please contact Kwik-Fit Customer Services to exercise your right to cancel the insurance.
If you need to raise a complaint
If you wish to make a complaint please call Kwik-Fit Customer Services. Your complaint will be handled in accordance with our complaints handling procedure, which is available upon request.
If you remain dissatisfied, you may complain to: Financial Ombudsman Service, Exchange Tower, Harbour Exchange Square, London E14 9SR. 0800 023 4567/0300 123 9123.
In all communications the invoice number and vehicle registration should be quoted.
Customers with Additional Requirements
To request a copy of this information in large print please call Kwik-Fit Customer Services.
Financial Services Compensation Scheme
We are covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the scheme if we cannot meet our liabilities. You are covered for 90% of the entire claim without any upper limit.
You may obtain more information from the Financial Services Compensation Scheme at 10th Floor, Beaufort House, 15 St Botolph Street, London EC3A 7QU or telephone 0800 678 1100 or 0207 741 4100.
Law Governing The Contract
The laws of England and Wales will apply to this Policy.
How To Contact Us
If you have any enquiries please contact Kwik-Fit Customer Services on 03333 210157 or Customer Services, Kwik-Fit (GB) Ltd, ETEL House, Avenue One, Letchworth Garden City, Herts SG6 2HU.