Frequently Asked Questions When You Shop At Kwik Fit
Got a question about your vehicle or the services that we provide? We've compiled a list of the most common car maintenance queries that we receive from our customers. Simply select a relevant category or type in your question below. If you still can't find what you're looking for, contact the team at your nearest Kwik Fit centre who will be happy to help.
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Our top 5 frequently asked questions
How can I find out my tyre size?
There are two ways to find out your tyre size. Your vehicle handbook will include details of the correct tyre size. You can also check the side wall of your existing tyres. Click on Further Information for a guide to the writing on your tyres.Further Information
My vehicle variant is not listed when attempting an online booking. What should I do?
Although most common vehicle variants are included on our system, some may not be listed. Please choose a variant as close to yours as possible. The centre can amend the booking to show the correct details on your receipt.
I booked and paid online and now require a refund how can I arrange this?
Should things not go according to plan, all bookings made online can be reimbursed by a member of our online helpline. Please call 0800 75 76 77.
What happens if my car fails its MOT check?
If a vehicle fails its MOT, it does not meet legal requirements and must be repaired to comply with MOT testing standards. The MOT report will detail notes on the failure as well as advisory items that are suggested for attention but not yet outside of the parameters required to pass the test. Please note that some Kwik Fit centres may be unable to carry out the necessary repair work required for your vehicle to pass its MOT. It’s best to check when booking by calling your local branch.Further Information
Where is my nearest Kwik Fit centre?
You can find your closest centre by visiting our Centre Locator page and entering your town or postcodeFurther Information