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FAQ
FAQ

Frequently Asked Questions When You Shop At Kwik Fit

Got a question about your vehicle or the services that we provide? We've compiled a list of the most common car maintenance queries that we receive from our customers. Simply select a relevant category or type in your question below. If you still can't find what you're looking for, contact the team at your nearest Kwik Fit centre who will be happy to help.


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Our top 5 frequently asked questions


How can I find out my tyre size?

There are two ways to find out your tyre size. Your vehicle handbook will include details of the correct tyre size. You can also check the side wall of your existing tyres. Click on Further Information for a guide to the writing on your tyres.

Further Information

My vehicle variant is not listed when attempting an online booking. What should I do?

Although most common vehicle variants are included on our system, some may not be listed. Please choose a variant as close to yours as possible. The centre can amend the booking to show the correct details on your receipt.


I booked and paid online and now require a refund how can I arrange this?

Should things not go according to plan, all bookings made online can be reimbursed by a member of our online helpline. Please call 0800 75 76 77.


What happens if my car fails its MOT check?

If a vehicle fails its MOT, it does not meet legal requirements and must be repaired to comply with MOT testing standards. The MOT report will detail notes on the failure as well as advisory items that are suggested for attention but not yet outside of the parameters required to pass the test. Please note that some Kwik Fit centres may be unable to carry out the necessary repair work required for your vehicle to pass its MOT. Its best to check when booking by calling your local branch.

Further Information

Where is my nearest Kwik Fit centre?

You can find your closest centre by visiting our Centre Locator page and entering your town or postcode

Further Information


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Please enter your postcode to see availability information from your local Kwik Fit centre.

Exclusive Online Tyre Pricing

We are committed to offering customers our most competitive tyre prices. Read about our exclusive online tyre pricing.

Locate A Centre

Kwik Fit has over 600 centres across the UK including Northern Ireland, many of which are open 7 days a week for your convenience.

FAQs

We offer a series of FAQs to help you learn more about our services or your vehicle.

Customer Care

0800 75 76 77
You can reach our customer care team 7 days a week from 9:00am to 6:00pm on Monday and Thursday, 8:30am to 6:00pm Tuesday, Wednesday and Friday, 8:30am to 5:00pm Saturday, and 10:00am to 4:00pm on Sundays and Bank Holidays.