Pothole damage leaves nation's drivers with £684 million repair bill

Kwik Fit | Wednesday 23rd March 2016 11:30am

  • Over six million drivers hit in the pocket after pothole impact
  • Drivers in the South East have worst pothole problem
  • 2016 ALARM survey reveals only 2.1% of repair costs paid in compensation

The poor condition of the nation’s roads has hit drivers’ finances hard over the last twelve months, a new study reveals today. Research for Kwik Fit, the UK’s largest automotive servicing and repair company, has found that in the last year British motorists have had to fund repair bills totalling £684million as a result of damage caused by hitting potholes1.

Across the country, 6.3 million drivers suffered damage from hitting potholes in their car, with motorists having to pay out an average of £108.60 for repairs to tyres, wheels, suspension, exhausts or other bodywork. The vast majority of this financial burden is falling on motorists – the Annual Local Authority Road Maintenance (ALARM) survey, also published today, reveals that only £13.5m has been paid out in compensation in England and Wales, just 2.1% of the total cost of damage2.

Hitting a pothole is most likely to have caused damage in Yorkshire & Humber and London, where over a third (37% and 35% respectively) of drivers hitting a pothole had to make repairs. Welsh drivers were most likely to be financially unscathed from the impact of a pothole, although even here, 17% faced repair bills.

Kwik Fit found that collectively, the greatest financial impact has been on drivers in the South East, who have had to pay a whopping £108,149,130 for repairs caused by potholes, followed by drivers in London, with the capital’s roads causing £91,368,450 worth of damage.

Per individual driver, the costliest damage was suffered in the east of England, where drivers had to pay an average of £163.68, nearly three times as much as drivers in Wales, where the average repair bill was £61.83. Welsh drivers have collectively faced the lowest bill of all regions at £12.4million, less than half the cost to drivers in the north east of England, the second lowest region.

2015-16 saw the wettest November-January period on record3, and surface water has been a significant factor in many drivers hitting potholes. 31% of motorists who hit a pothole in the last twelve months say they did so because it was hidden by water and they thought it was just a puddle. Kwik Fit found that nearly half (46%) of those hitting a pothole said they would have risked colliding with other traffic if they had swerved around it. 4% of those hitting a pothole were honest enough to admit that they were driving too fast, and couldn’t stop in time.

Region Number of drivers suffering pothole damage Average cost of repairing damage Total cost of repairs for all drivers
South East England 941,000 £114.93 £108,149,130
London 733,000 £124.65 £91,368,450
Yorks & Humber 720,000 £120.00 £86,400,000
South West England 721,000 £119.01 £85,806,210
Eastern England 457,000 £163.68 £74,801,760
North West England 687,000 £87.01 £59,775,870
Scotland 521,000 £109.02 £56,799,420
West Midlands 609,000 £87.59 £53,342,310
East Midlands 365,000 £86.33 £31,510,450
North East England 343,000 £72.66 £24,922,380
Wales 201,000 £61.83 £12,427,830
Great Britain 6,298,000 £108.60 £683,962,800

Roger Griggs, communications director at Kwik Fit, said: “We all understand that council budgets are stretched right across the country, but this research shows the financial burden being placed upon individual motorists. And that’s purely the repair bill - it doesn’t take into account the inconvenience to people in having their cars off the road for repairs. One pothole can cause misery for countless motorists, so it’s vital that local authorities make it as easy as possible for people to report the presence of a pothole. But we would also encourage drivers to do their bit by reporting the ones they see and not relying on others to do it.

“Fortunately not everyone who hits a pothole suffers damage, but alloy wheels and low profile tyres make our cars more vulnerable to costly repairs when we do. Sometimes damage won’t appear obvious immediately, so we encourage anyone who has hit a pothole to keep checking their tyres and wheels in the days afterwards. If they have any concern that there may be damage they can come into any Kwik Fit centre and we will get their car up on our ramps to have it checked out.”

For the latest news and updates from Kwik Fit, customers can follow the company on Twitter at @kwik_fit.

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Note to editors

1  Research carried out by ICM Research among a nationally representative sample of 2,051 GB adults
2  Annual Local Authority Road Maintenance (ALARM) survey 2016, reveals amount paid in road user compensation claims in England and Wales in 2015 was £13.5m, compared with the total cost of damage of £627.2m. ALARM survey available at www.asphalt.org
3  http://www.ceh.ac.uk/news-and-media/news/warmest-wettest-november-january-record

About Kwik Fit

Established in 1971, the Kwik Fit Group is one of the largest independent automotive parts, repair and replacement specialists in the world. Kwik Fit has over 600 service centres across the UK and more than 200 mobile tyre fitting vehicles, making it the UK’s leading tyre, exhaust, brake and MoT specialist. Details of its range of products and services can be found at kwik-fit.com

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