Price of car owners neglect = £154m

Kwik Fit | Thursday 13th August 2015 11:38am

  • One in five car owners have skipped maintenance or repairs in the last year
  • 45% of those neglecting their carís servicing or maintenance said that they would be spending more as a result of putting off repairs
  • 18-24's the most neglectful with 40% skipping a service

New research has revealed that a fifth (20%) of car owners have skipped their carís service or other maintenance and repairs over the last twelve months. Moreover, the study carried out for Kwik Fit, the UKís leading automotive servicing and repair company, revealed that many of these seven million drivers are well aware that their neglect will prove more costly in the long run.

Almost half (45%) of those neglecting their carís servicing or maintenance said that they would be spending more as a result of the delays, with the additional bill for drivers totalling £153.9 million.

Londoners are more likely to have skipped maintenance than car owners anywhere else in the UK, with a third (33%) having done so in the past 12 months. In a clear warning to the capitalís second hand car-buyers, the most common reason given by London car owners for skipping maintenance or repairs is because they were planning to sell the car.

Conversely, car buyers may benefit from travelling to the south west to buy their next used car. Only 13% of the regionís car owners say they have skipped servicing or maintenance in the last year Ė with almost half (47%) of them saying they have done so because they are driving fewer miles.

Kwik Fitís research found that the UKís more experienced car owners clearly see the benefit of keeping on top of their carís maintenance Ė amongst the over 65s only 8% have skipped servicing over the last year, compared to 40% of owners aged between 18-24.

Older drivers also have a greater appreciation of the cost of delaying work. Those over 65 who have skipped on servicing believe the delays add an average of £101.44 to their eventual bill, while those under 24 think the additional cost is only £41.

Across the UK as a whole, financial constraints are the most common reason cited by car owners for skipping servicing, followed by driving fewer miles Ė more reasons are given in the following table.

Reason given for skipping car servicing, repairs or maintenance in the last twelve months Number of car owners stating reason
Financial constraints 2,789,000
Driving fewer miles 1,937,000
Planning to sell the car 1,398,000
Donít believe cars need servicing as often as stated by the manufacturers 1,350,000
Will service it myself, but I have not yet got round to it 1,157,000
Skipped for other reasons 1,112,000

Roger Griggs, communications director at Kwik Fit, believes more drivers should appreciate that neglecting maintenance can compromise safety as well as having a financial impact. He says: ďThis research clearly shows that delaying servicing or maintenance often ends up hitting drivers with a bigger bill in the long run. We are sure that car owners could have put that £150 million, which was needlessly spent, to much better use.

ďThe old adage of a stitch in time saves nine remains as true today as when our grandmothers first told it to us as children. However, itís not just in the pocket where car owners can feel the impact of neglecting their car. Those looking after their car will find that it looks after them when they need it most, whether thatís starting first time in an emergency or gripping the road surface in bad weather.Ē

Kwik Fit offers interim services from £69.95, with interim service and MOT from £89.95. More information and booking details can be found at For the latest news and updates from Kwik Fit, customers can follow the company on Twitter at @kwik_fit.

- Ends -

Note to editors

  1. Research carried out between 31 July and 2 August by ICM amongst a nationally representative sample of 2,005 adults.

About Kwik Fit
Established in 1971, the Kwik Fit Group is one of the largest independent automotive parts, repair and replacement specialists in the world. Kwik Fit has over 600 service centres across the UK and more than 200 mobile tyre fitting vehicles, making it the UKís leading tyre, exhaust, brake and MoT specialist.

For further information please contact: 
Leeya Balmforth / Amrit Nijjer
Citigate Dewe Rogerson 
Tel: 020 7638 9571

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