FAQ Servicing And MOT
What happens if my car fails its MOT?
If a vehicle fails its MOT, it does not meet legal requirements and must be repaired to comply with MOT test standards. The MOT report will detail notes on the failure as well as advisory items that are suggested for attention but not yet outside of the parameters required to pass the test. Please note that some Kwik Fit centres may be unable to carry out the necessary repair work required for your vehicle to pass its MOT.Further Information
What do I do if I feel that my vehicle has been incorrectly failed for its MOT?
If you feel that your vehicle has been incorrectly failed, DVSA suggest that you should first discuss the situation with the MOT testing station. This will give them to opportunity to explain why the vehicle has failed and make redress if they've made an error. If you are still unhappy and it is within 14 days of the failure, you can obtain an appeal form (VT17) from the testing station or from DVSA's website and submit this.Further Information
Can you insure a car without MOT?
No, it is not possible to insure or tax a car that does not have a valid MOT. With many insurance companies, driving without an MOT can also make your existing insurance policy invalid, even if it was insured prior to the old MOT running out. It is worth booking your MOT before your old one runs out to avoid unnecessary difficulties. To book your MOT test at your nearest Kwik Fit centre click below:Further Information
Can you MOT a car early?
Yes you can. An MOT inspection can be carried out up to 28 days before the previous certificate expires. Don’t worry, you won’t lose out on the days in between, your new MOT expiry date will remain the same as it is on your previous certificate, just one year on. This means your new MOT can essentially be valid for 13 months if you take your test 28 days before your current one expires. To book your next MOT please click the button below.
Can you reset my oil warning light?
Yes, the oil warning light illuminates when the oil level is too low. By replacing or topping up your engine oil the oil warning light should automatically turn off without the need to use diagnostics equipment. When you bring your vehicle to Kwik Fit for an oil change or a service, our technicians will ensure the oil warning light is not illuminated before returning your vehicle.
Do you carry out Class 7 MOTs?
Yes, a growing number of Kwik Fit centres including the majority of Kwik Fit Plus centres, have been equipped with five tonne lifts for vehicles weighing 3000-3500kg allowing us carry out Class 7 MOTs at these centres. Please check with you local centre before making a booking.
How do I claim an MOT re-test free of charge?
The DVSA stipulates that there are only two sets of re-test circumstances where the price for a re-test is zero.
- If the vehicle has failed the MoT and is left at the Testing Station for repair and re-test and does not leave the Testing Station, then the re-test is free.
- If the vehicle fails because of one or more specific items, provided the vehicle is returned for re-test by the end of the next working day, then no fee applies.
Speak to the centre manager where your MOT was carried out if you feel you fall into either of the above MOT free re-test criteria
For a full list of the items you can claim a free retest on before the end of the next working day, select 'further information' below.Further Information
How is my service price calculated?
The quote you receive for your service is based on two factors – the size of your engine and the recommended type of oil for your vehicle. Servicing of vehicles requiring synthetic or specialist oils will be slightly more expensive and larger engines require more oil.Further Information
How long is an MOT certificate valid for?
A standard MOT test is valid for 12 months from the date the test occurs. There is an exception to this; if a test is booked early then it may be valid for longer. A vehicle can be booked in for an MOT up to 28 days ahead of the due date for its previous MOT. If an MOT test is booked early then the renewal date will apply from the old due date, so by booking 28 days ahead an MOT can essentially last 13 months.
What can fail an MOT?
During an MOT the nominated tester will inspect all areas of a car to ensure that it is safe and legal for road use. Tests and inspections will include the following areas:
- Registration Plate
- Steering and Suspension
- Wipers and Washer Bottle
- Fuel System
- Wheels and Tyres
There are a number of faults that could cause a vehicle to fail for any of these areas, for full information please click below:Further Information
What does MOT stand for?
Despite ‘MOT’ being an everyday term, and a test that almost all cars go through annually, it is surprising to see that most people do not know what the abbreviation stands for. The abbreviation ‘MOT’ dates back to 1960, and actually stands for Ministry of Transport; the government department responsible for carrying out MOT tests when they were first introduced.
What is a Kwik Fit Master Technician?
Kwik Fit Master Technicians are specialists in their field and trained to leading industry standards. They can be called in to deal with more complex issues that arise on today's modern vehicles. They are able to carry out work relating to diagnostics, sensors, electrical work, advanced brakes, ignition and steering. If your vehicle requires work carried out by a Kwik Fit master technician then please contact your local centre who will be able to book this for you.
What is an MOT Test?
Once a car is 3 years old or more, you are required by law to have an annual safety check otherwise known as the MOT test. The purpose of an MOT test is to ensure a vehicle meets the minimum safety level required by law.Further Information
What is covered under my Service Plan policy?
Please refer to our Service Plan information page for further details.Further Information
What is different about manufacturer servicing?
Manufacturer servicing is carried out to the specification of the vehicle’s manufacturer and therefore maintains your vehicle’s warranty. The service plan is specific to your car’s make, model age and mileage for those keen to follow the manufacturers recommended maintenance schedule. No need to go to a dealership - a manufacturer service from Kwik Fit will give you a valid stamp in your log book and upholds your warranty.
Manufacturer service pricing depends on the make and model of your vehicle. Contact your local Kwik Fit servicing centre to get a quotation today.
What is included in my service?
Both our interim service and full service include essential checks, fluid level top ups and an oil and oil filter replacement. In addition, our full service includes additional checks including wheel alignment, wheel bearing and wheel balancing inspections plus the replacement of air filters. Select further information to view a full list of items included in each service package.Further Information
What is tested during the MOT Test?
The MOT test ensures a vehicle meets the minimum safety level required by law. Select further information to view a full list of the components that are tested as part of the MOT test.Further Information
What is the difference between an interim service and a full service?
A full service is ideal for an annual maintenance programme for your car and is recommended every 12,000 miles or 12 months - whichever is sooner. Some manufacturers recommend more frequent checks. Interim servicing is ideal for vehicles used for short, mainly urban journeys or for those who wish to service vehicles doing very high mileage more regularly. An interim service every 6,000 miles or 6 months helps keep your car safe and road worthy between full services.
What is the fine for no MOT?
The current penalty for driving without an MOT is up to £1,000, but if your vehicle is considered dangerous or ‘unroadworthy’ then this can rise to up to £2,500. The MOT status of all registered UK vehicles is kept in a computer database and shared with the Automatic Number Plate Recognition (ANPR) technology, used in police cars and traffic cameras, so offenders driving without an MOT are very likely to be caught. If your MOT is close to expiring why not ensure your safety and avoid fines by booking in for a test with Kwik Fit:Further Information
What is the price difference between booking an MOT online and booking at the centre?
The price of an MOT may vary online to your local Kwik Fit centre. The price of a standalone MOT starts from £37 online. Additional savings can be made if you book your MOT at the same time as a Service. The price of an MOT in centre will vary depending on location (up to £54.85) and any offers they may currently be running.
When does a car need an MOT?
Most cars require an MOT every 12 months and must pass to remain road legal, however, there are some exceptions to this rule. Brand new cars are not required to take an MOT test until they are 3 years old, from which point they will require an MOT every year like other cars. The only exception to MOTs is a car that is over 40 years old; these cars are MOT exempt but must still be kept in a roadworthy condition. Failure to do so can result in a fine of up to £2,500.
When does my car need an MOT?
It is a driver’s responsibility to ensure that their car has an MOT test every 12 months. A vehicle can have an MOT test up to 28 days in advance of its due date, without a valid MOT certificate driving a vehicle will be illegal and you will be unable to renew your vehicle's tax disc. A vehicle only requires an MOT once it is three years old.
When is a car MOT exempt?
All cars between the age of 3 and 40 years old require an annual MOT to qualify as road legal. Brand new cars are exempt from any need for an MOT for their first 3 years. While cars over the age of 40 do not require an annual MOT, they are still required to be in a roadworthy condition, the responsibility for which will sit with the owner. Even if a car is MOT exempt a fine of up to £2,500 and three penalty points can be issued if it is deemed to be in a dangerous condition.
Why am I paying for different oil to be used in my vehicle?
Different vehicles require different oil. Our system chooses the correct oil required for your type of vehicle as per the manufacturer's specification.
Why do I have to pay for an MOT retest?
The MOT retest is only free if one of the following conditions stipulated by the DVSA is met:
- If the vehicle has failed the MOT and is left at the Testing Station for repair and re-test and does not leave the Testing Station, then the re-test is free.
- If the vehicle fails because of one or more items on the list of specific items within the link below, provided the vehicle is returned for re-test by the end of the next working day, then no fee applies.
You will otherwise have to pay for your retest.
Why is my hybrid vehicle not listed when trying to make an online booking?
We are not currently able to service hybrid vehicles of any type or supply batteries for hybrid vehicles. However, we can perform MOT's and various repairs. Please speak to your local centre to find out what work can be done.